Immigration FAQs
Administration
How do I get to the USCIS website?
You can use any web browser (i.e. Internet Explorer, Netscape Navigator, Firefox etc.) to go to http://www.uscis.gov
How do I check my case status online?
Go to "Case Status Check Online" and enter the receipt number for an update regarding your immigration case.
How do I schedule an InfoPass appointment?
Go to http://infopass.uscis.gov and enter the approriate information required. A list of available dates and times will appear. Once the appointment is confirmed, do not forget to make print out a copy of the confirmation for your appointment with an InfoPass officer.
How do I contact USCIS customer service phone line?
Call 1-800-375-5283 and follow the appropriate prompts from the automated service. Depending on your individual case, you may be able to speak with a customer service representative or an immigration officer.
How long does USCIS take to process individual cases?
Processing for individual cases vary. Go to "List of Processing Dates" and select where your application was filed to determine the processing timeframe for our application. The processing information provided online reflects average processing timeframes. If your application appears to have passed processing timeframes, you may contact the USCIS customer service center phone line at 1-800-375-5283 and follow-up on your application.
How do I change my address with USCIS and/or Department of Homeland Security?
Under most circumstances, if you are not a US citizen, you are required to report your change of address within 10-days of moving by completing Form AR-11. In addition, if you have an application or petition that is still pending with USCIS; you must notify USCIS of any change of address so that any correspondence regarding your application/petition will be forwarded to your new address.
To complete Form AR-11 and/or the change of address forms electronically, please go to the "USCIS Online Change of Address" page. For more information regarding change of address requirements: Download "General Information - How do I Change my Address"
(Source: www.uscis.gov)
My case has not been approved due to FBI security name checks. What can I do?
If you case has not been approved due to FBI security name checks, you may have to spend 6 or more months waiting before a decision is made. You should follow-up on your case every 6-months to ensure the application remains active. In addition, contact your local and state representatives to follow-up on your immigration status as their office can contact USCIS directly.
For more information regarding USCIS/FBI background check delays: Download "Immigration Security Checks - How and Why the Process Works? (Source: www.uscis.gov)
How do I contact Greene & Associates for a consultation?
Please call 704-525-9221 or contact us electronically to schedule an in-person, phone or internet consultation with our office.
How do I get to your location?
We are located at 9101 Southern Pine Blvd., Suite 290, Charlotte, NC 28273 (Map)
How much is a consultation fee?
Our consultation fee is $ 200 per hour. We accept payment in cash, personal check, money order and wire (ACH) transfer.
Why should I hire an immigration attorney?
The fact is immigration law is complicated and ever-changing. It is not easy for the average individual to keep-up with the constant transformation of US immigration. In addition, there are increasing numbers of unlicensed professionals providing inaccurate immigration advise and filing incorrect applications resulting in serious consequences to a foreign national's legal status in the United States.
A good immigration attorney does research, understands the complexities of an US immigration law and remains on the forefront of new changes/updates in the system. In addition, he or she will present clients with a realistic assessment of their individual immigration matters while addressing their concerns and questions. Most immigration attorneys are in good-standing with their state bars and are members of the American Immigration Lawyers Association. See "Why Hire Greene & Associates?"
